On Demand and Hosted Software offered by Promero - Best Practice to Sample Business Software
Author: Bob Davis Article source: http://www.articledeshboard.com/. Used with author's permission.
Promero provides contact centers around the world the ability to achieve operational excellence through its unique combination of people, products and services.
In its quest to provide superior software solutions, Promero has partnered with recognized leaders in the global market place. These partners provide innovative technology, strength, stability, comprehensive consultation, implementation and support. Promero is an Oracle Worldwide Certified Partner, IEX Channel Partner, Cognos Channel Partner, Nuance Authorized Reseller, Voxeo Value Added Reseller/Systems Integrator and 1Vault Authorized Agent.
Oracle [NASDAQ: ORCL] is the world's largest enterprise software supplier. Oracle manufactures and distributes database, middleware and application software to assist customers manage and grow their business operations. Oracle provides Contact Center Anywhere and Siebel CRM software
IEX Corporation, a subsidiary of Nice Systems, LTD [NASDAQ: NICE] has provided workforce management solutions since 1988. Today, it has more than 900,000 agents at over 3,100 sites in more than 45 countries using its flagship, IEX TotalView Workforce management, performance management, strategic planning, agent development, quality monitoring and interaction analytics technology.
Cognos, an IBM company [NYSE: IBM] is a world leader in business intelligence and performance management solutions. Cognos provides world class enterprise business intelligence, analytical applications, best practices and solutions to help companies better understand and manage financial and operational performance. Cognos serves more than 23,000 customers in more than 135 countries.
Nuance [NASDAQ: NUAN] is leading provider of leading provider of speech recognition, natural speech and imaging solutions for businesses around the world. Its technologies, applications and services make the user experience more compelling by transforming the way people interact with information and how they create, share and use documents.
Promero houses its network operations center at 1Vault Networks, conveniently located 6 miles from Promero headquarters. The 66,000 square foot facility is equipped with fully armed security, raised floor date center, fully redundant infrastructure, Tier-1 bandwidth providers including NTT/Verio, Qwest, Level(3), Force 10 E600 core devices, Cisco GSR 12000 edge devices, diverse fiber entry points, FM200 Chemical fire suppression system, N+1 power feeds, N+1 UPS redundancy [1.5 Megawatts], disaster recovery dormitory and 3.75 Megawatt generators with on-site fuel storage to power the entire center for 14 days without fueling.
Together with its partners, Promero provides innovative technology, strength, stability, comprehensive consultation, implementation and support. Via WebEx or onsite, you are invited to view a 'best of breed' integrated suite of contact center solutions in Promero's state of the art hosting facility.
About Promero
Founded in 2001, Promero is a leading provider contact center solutions. Together with its partners, Promero provides innovative technology, strength, stability, comprehensive consultation, implementation and support. Promero is a Worldwide Oracle Certified Partner for Siebel CRM and Contact Center Anywhere, IEX Channel Partner and Authorized Reseller for TotalView Work Force Management, Verint Channel Partner and Authorizes Reseller for Impact 360 Work Force Optimization, Cognos Channel Partner for Business Intelligence, Voxeo Channel Partner for Voice Recognition and 1Vault Reseller for data center services. Promero headquarters is located in Pompano, Florida. Telephone: 954-935-8800. Toll free 888-204-0822.
About Promero
Founded in 2001, Promero is a leading provider contact center solutions. Together with its partners, Promero provides innovative technology, strength, stability, comprehensive consultation, implementation and support. Promero is a Worldwide Oracle Certified Partner for Siebel CRM and Contact Center Anywhere, IEX Channel Partner and Authorized Reseller for TotalView Work Force Management, Verint Channel Partner and Authorizes Reseller for Impact 360 Work Force Optimization, Cognos Channel Partner for Business Intelligence, Voxeo Channel Partner for Voice Recognition and 1Vault Reseller for data center services. Promero headquarters is located in Pompano, Florida. Telephone: 954-935-8800. Toll free 888-204-0822.
www.promero.com
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